Terms and Conditions

These service terms explain the main rules that apply when you access or use Courtside Casino, create a player account, play games, take part in promotions, make optional purchases, or request prize redemptions where available. By registering, downloading and using the mobile app, or using any Courtside Casino services, you agree to follow these conditions of use.

These platform rules are meant to create clarity and fairness for everyone. They cover what you can expect from the service, what we expect from players, and how issues like verification, payments, promotions, and technical errors are handled.

Who Can Use Courtside Casino (Adults Only)

Courtside Casino is intended for adults only. You must be at least the legal gambling age in the place where you are physically located when you use the platform.

It is your responsibility to confirm that using online casino-style games, sweepstakes-style promotions, and related services is lawful where you live and where you access the app. Courtside Casino may restrict or block access in certain locations, and availability can change over time.

Creating Your Account: Keep It Accurate and Keep It Yours

When you register, you agree to provide accurate, current information, including details needed to set up and maintain your account. If any information changes, you should update it promptly.

To keep gameplay fair and account security strong, the following expectations apply:

• One account per person is permitted unless Courtside Casino explicitly allows otherwise.
• Your account must be registered in your own legal name.
• You may not create accounts on behalf of another person or use someone else’s information.

If we reasonably believe an account was created with inaccurate details, duplicated information, or misleading registration data, we may limit features, pause access, or close the account after review.

Identity Checks and Verification (Why We Ask, and What We May Request)

To protect players, prevent fraud, and support secure redemptions, Courtside Casino may require identity verification before you can access certain features, make optional purchases, or redeem prizes.

Verification may include requesting documents or information that reasonably confirms:

• Your identity and age
• Your current address
• Payment method ownership, where relevant
• Any other details needed to meet compliance, security, or risk checks

If verification is incomplete, unclear, or inconsistent, certain actions may be delayed or unavailable until the review is finished.

Your Account, Your Responsibility

You are responsible for keeping your login details confidential and for all activity that happens through your account, whether or not you authorized it. If you believe someone else has accessed your account, contact support as soon as possible.

Player accounts are personal. They cannot be shared, sold, transferred, or used by a third party. Using an account “for someone else,” even casually, can create security and fairness issues, and may lead to restrictions.

Deposits, Withdrawals, and Balances: What to Expect

Courtside Casino may support different payment methods and processing times depending on your location, verification status, and the specific transaction type. Currently supported options may include ACH, Visa, MasterCard, and PayPal, but availability is not guaranteed at all times.

A few practical points to keep expectations balanced:

• Transaction limits, processing times, and eligibility checks may vary.
• Withdrawal or redemption requests may be reviewed before approval.
• We may apply reasonable security checks to confirm account ownership, payment method ownership, and compliance requirements before processing a transaction.
• Your available balance may be affected by pending transactions, reviews, reversals, or corrections tied to obvious errors or technical issues.

If you have questions about a specific payment method, timing, or a pending request, check the in-app help resources first, then reach out to support.

Bonus Rules and Promotions (Including Coins and Cash Modes)

Courtside Casino may offer promotions such as sign-up bonuses, daily refills, referrals, optional purchase-related bonuses, and alternative methods of entry where applicable. Promotions are subject to bonus terms, which can include eligibility rules and limitations designed to keep offers fair.

Common promotion conditions may include:

• Eligibility requirements based on age, location, account status, or verification
• Time limits to use an offer or bonus balance
• Wagering or playthrough requirements for certain promotional balances
• Game eligibility rules or restrictions
• Minimum thresholds before redemption requests can be submitted, where applicable

Courtside Casino may offer two different types of in-app value, and it’s important to understand the difference:

• Courtside Coins are generally intended for entertainment play and do not have cash value.
• Courtside Cash, where offered under sweepstakes-style rules, may be eligible for prize redemption once specific requirements are met.

Always review the specific promotion details shown in the app at the time you claim or receive an offer, and read the official rules tied to sweepstakes-style play before you participate.

Game Access and Platform Availability: Realistic Expectations

Courtside Casino aims to provide a smooth experience, but we cannot promise uninterrupted access. Games and features may be unavailable from time to time due to maintenance, software updates, device limitations, location-based restrictions, or unexpected technical issues.

Game availability can also change. Titles, providers, promotions, and features may be added, removed, suspended, or limited, including for testing, compliance, or performance reasons.

Courtside Casino is designed for mobile use. Some features may not be available outside the supported app environment.

Fair Play Standards: What’s Not Allowed

To protect honest players and keep outcomes fair, you agree not to misuse the platform or attempt to gain an unfair advantage. Prohibited behavior may include:

• Using the service for unlawful purposes
• Providing false information during registration or verification
• Fraud, collusion, or attempts to coordinate outcomes with other players
• Chargeback abuse or payment disputes used in bad faith
• Bonus abuse, including exploiting promotional loopholes or creating multiple accounts
• Using unauthorized software, scripts, bots, automation tools, or methods intended to manipulate gameplay or promotions
• Attempting to interfere with the platform’s systems, security, or game integrity
• Allowing another person to use your account

If something looks unusual, Courtside Casino may review play patterns, account activity, device data, and transaction history to protect the platform and players.

When Courtside Casino May Limit Access, Pause Bonuses, or Close an Account

Courtside Casino may refuse service or restrict features when it reasonably believes that the rules have been broken, verification is incomplete, or the platform is being misused. Actions may include limiting access to games or promotions, pausing bonus balances during review, freezing transactions temporarily, or closing an account.

These steps are used to maintain balance and fairness, protect other players, and address security or compliance risks. When possible, we aim to handle reviews in a reasonable timeframe and communicate through official support channels.

Errors, Glitches, and Technical Issues: How Corrections Work

From time to time, mistakes can happen - including display errors, incorrect balances, game malfunctions, interrupted sessions, or promotional crediting issues. If an obvious error occurs, Courtside Casino reserves the right to correct it and to address the impact of that issue in a fair and reasonable way.

This may include adjusting balances that were affected by a clear malfunction, correcting incorrect promotional awards, or voiding results that were produced by a proven technical fault. If you notice something that doesn’t look right, contacting support quickly helps resolve it faster.

Responsible Gaming: Entertainment First

Casino-style games should be treated as entertainment, not as a way to make money. If play stops feeling fun, consider using available player protection tools, such as deposit limits, time-outs, or self-exclusion options, where offered.

If you want more guidance, visit the Responsible Gaming information available within the app or on our site resources.

Intellectual Property: Using the App Doesn’t Mean Owning It

The Courtside Casino name, branding, design, text, app features, and software elements are owned by Courtside Casino or used under license from partners. You may not copy, reproduce, republish, distribute, reverse engineer, or commercially exploit any part of the platform without written permission, except where allowed by law.

Third-Party Providers and Linked Services

Some parts of the Courtside Casino experience may be powered by third parties, including game studios, payment processors, and service providers. While we work with established partners, third-party availability and performance can vary, and certain services may be subject to provider downtime or operational limits.

If the platform links to third-party sites or tools, those services may have their own terms and policies. Courtside Casino is not responsible for third-party content, outages, or external service decisions outside our reasonable control.

Liability Limits in Plain English

Courtside Casino is not responsible for losses or damages caused by factors such as:

• Interruptions, delays, or technical failures
• Unsupported devices, outdated operating systems, or connectivity issues
• Player mistakes, including sending funds through the wrong method or using incorrect account details
• Third-party outages or payment processing interruptions
• Events outside reasonable control, such as severe service disruptions

Nothing in these service terms limits rights that cannot be limited under applicable law. Our goal is to keep expectations clear while operating the platform responsibly.

“As Is” and “As Available” Service (No Guaranteed Uptime)

Courtside Casino and its games are provided on an “as is” and “as available” basis. That means we work to keep the app running well, but we cannot guarantee constant availability, uninterrupted access, or error-free operation at all times.

Updates to These Service Terms

Courtside Casino may update these conditions of use from time to time to reflect product changes, security needs, legal requirements, or operational updates. The most recent version posted on the website or in the app will apply from the date it is published, unless a different effective date is stated.

For your own clarity, it’s smart to review this page periodically, especially before joining a new promotion or making an optional purchase.

Related Pages You Should Review

These account rules work alongside other policies and notices posted on the platform. Depending on how you use Courtside Casino, you may also want to review:

• our Privacy Policy
• our Cookie Policy
• our Responsible Gaming guidance
• our Bonus Terms
• our AML and KYC Policy
• our Sweepstakes Rules

If there’s ever a difference between a promotion’s specific rules and these general site terms, the promotion’s specific rules typically control for that specific offer.

Contact Courtside Casino Support

If you have questions about these service terms, your account, verification, payments, or a promotion, you can reach Courtside Casino support through:

• Live chat in the app
• Email: “ support@courtsidescasino.com ”
• The in-app FAQ section

By continuing to use Courtside Casino, you’re agreeing to these platform rules as they evolve. They’re here to keep expectations clear, protect players, and support a fair, secure experience every time you log in and play.